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Kyocera warranty update

Kyocera Document Solutions will be changing the warranty conditions on a select range of devices effective on 1st December 2022.

New Warranty Product Options

KYECO-080 - 822LW08691 ECO-080 - ONSITE WARRANTY UPGRADE (RTB - ONLY FOR APPROVED MODELS)

RRP ex GST $170

This option will update current 2 Years Return to Base Warranty to 2 Years Onsite Warranty. This Warranty can be upgrade during the standard 2 Year RTB Warranty period

KYECO-081 - 822LW08692 ECO-081 - 1 YEAR EXTENDED WARRANTY ONSITE 
TOTAL 3 YEAR ONSITE SUPPORT (RTB - ONLY FOR APPROVED MODELS)

RRP ex GST $249.00

This option will update the warranty period to a total of 3 years and provide onsite support for the total warranty period - 3 years.

 
 

Alloys Code

 Model

Standard Warranty

Onsite Warranty available

Download Datasheet

KYMA2000W

MA2000w

1 Year RTB

 No

KYMA2000W_Datasheet

KYFS-1061DN

FS-1061dn

1 Year RTB

 No

KYFS-1061DN_Datasheet

KYM2040DN

ECOSYS M2040dn

2 Year RTB

Yes

KYM2040DN_Datasheet

KYM2540DN

ECOSYS M2540dn

2 Year RTB

Yes

KYM2540DN_Datasheet

KYM2735DW

ECOSYS M2735dw

2 Year RTB

Yes

KYM2735DW_Datasheet

KYM2635DN

ECOSYS M2635dn

2 Year RTB

Yes

KYM2635DN_Datasheet

KYM5526CDN

ECOSYS M5526cdn

2 Year RTB

Yes

KYM5526CDN_Datasheet

KYM5526CDNA

ECOSYS M5526cdn/A

2 Year RTB

Yes

KYM5526CDNA_Datasheet

KYM5526CDW

ECOSYS M5526cdw

2 Year RTB

Yes

KYM5526CDW_Datasheet

KYM5526CDWA

ECOSYS M5526cdw/A

2 Year RTB

Yes

KYM5526CDWA_Datasheet

KYMA2100CFX

ECOSYS MA2100cfx

2 Year RTB

 Yes

KYMA2100_Datasheet

KYMA2100CWFX

ECOSYS MA2100cwfx

2 Year RTB

Yes

KYP2040DN

ECOSYS P2040dn

2 Year RTB

Yes

KYP2040DN_Datasheet

KYP2040DW

ECOSYS P2040dw

2 Year RTB

Yes

KYP2040DW_Datasheet

KYP2235DN

ECOSYS P2235dn

2 Year RTB

Yes

KYP2235DN_Datasheet

KYP2235DW

ECOSYS P2235dw

2 Year RTB

Yes

KYP2235DW_Datasheet

KYPA2100CX

ECOSYS PA2100cx

2 Year RTB

Yes

KYPA2100_Datasheet

KYPA2100CWX

ECOSYS PA2100cwx

2 Year RTB

Yes

KYP5026CDN

ECOSYS P5026cdn

2 Year RTB

Yes

KYP5026CDN_Datasheet

KYP5026CDW

ECOSYS P5026cdw

2 Year RTB

Yes

KYP5026CDW_Datasheet

 

Please see below a Frequently Asked Questions (FAQ) flyer that will help you with some of the questions you may have.

Download FAQ


Should you have any further questions or issues please contact your Alloys account manager or your local Kyocera state contact.

State

Contact Name

Contact Position

Email

NSW

Kerry White

Distribution Manager - NSW / ACT

kerry.white@dau.kyocera.com

VIC/TAS

Tammy La Rocca

Distribution Manager - VIC / TAS

tammy.larocca@dau.kyocera.com

QLD / NT

Larrissa Kostoglou

Distribution & Reseller Manager - QLD / NT

larrissa.kostoglou@dau.kyocera.com

SA

Greg Smith

Distribution Manager - SA

greg.smith@dau.kyocera.com

WA

Jason Clare

Channel Manager - WA   

Jason.Clare@dau.kyocera.com

QLD / NT

Chelz Chan

Reseller Development Manager   - QLD / NT

Chelz.Chan@dau.kyocera.com